The Difference
Fast, warm, and brand-true automation that actually converts.
BENNETT DIGITAL DEFENSE
Aura · AI automation & security for lean teams
INTRODUCING AURA
YOUR FRONT LINE ON AUTOPILOT.
YOUR CONTROL, UNTOUCHED.
Aura is your on-brand, AI virtual avatar that never clocks out… greeting visitors face-to-face, answering in real time, qualifying, and routing everything into clean next steps without leaking leads or trust.
- A life-like AI avatar that talks like you, remembers context, and stays consistent across your whole site… not just a single chat bubble.
- Built for real-world service and online businesses… clinics, brokerages, firms, and lean teams that can’t afford to miss a good lead.
- Security, routing, and audit logs baked in so you can see every decision Aura makes and tighten it over time.
Most builds start with one live avatar and a single high-leverage flow… then we expand once you see how many leads you were losing to silence and spam.
WHAT AURA DOES
INTAKE & TRIAGE
One brain for every channel — forms, voicemail, text, and DMs roll into a single intake layer instead of ten half-open inboxes.
FOLLOW-THROUGH
Booked, escalated, or closed. Aura nudges, confirms, and summarizes so your team only touches the conversations that deserve a human.
SECURITY & LOGS
Least-privilege access, encrypted flows, and audit trails that show owners exactly what Aura saw and what it did.
WHO IT’S FOR
SERVICE TEAMS WHO CAN’T AFFORD TO DROP THE BALL.
If missed calls, slow replies, or messy hand-offs cost you money or trust… Aura is built to stand in that gap and keep the right conversations moving.
Multi-clinic healthcare
Real estate brokerages
Law firm intake teams
High-touch local services
CLINICS & PRACTICES
From voicemail backlog to clean calendars — without breaking PHI boundaries.
GROWTH BROKERAGES
Speed-to-lead that still feels human — fewer cold inboxes, more serious buyers.
LAW FIRM INTAKE
Qualify fast, protect attorney time, and keep sensitive details locked down.
NOT ANOTHER CHATGPT BUBBLE
AURA BEHAVES LIKE A TEAM-MEMBER, NOT A TOY BOT.
Most chatbots
- Live in a single chat bubble and vanish when the page closes.
- Sound off-brand, break on nuance, and can’t see your full workflow.
- No real notion of “priority,” “fit,” or “this should be escalated now.”
- No real notion of “priority,” “fit,” or “this should be escalated now.”
- Little to no logging on why it answered the way it did.
Aura
- Sits between all your channels and systems as the first-line operator.
- Follows your playbook… pricing rules, edge-cases, and brand voice.
- Understands intent, risk, and urgency — then books, escalates, or closes the loop.
- Every decision is logged so owners can review, refine, and coach.
Use ChatGPT to write. Use Aura as your virtual AI avatar that runs the front line…
wired into your stack, trained on your playbook, and smart enough to follow up without
turning into random spam texts.
MEET YOUR AURAS
DIFFERENT AVATARS. SAME ENGINE UNDERNEATH.
Whether you just need a sharp AI receptionist or a full multi-avatar frontline, each Aura tier shows up as a life-like virtual teammate. Your avatar can live on your site in video, chat, or voice… but the difference is under the hood: we wire your workflows, security, and follow-up first, then give it a face. That means you get an AI avatar that closes loops and protects your brand instead of another pretty bot sending random texts.
AURA BASIC
Foundation AI receptionist for one core workflow.
- Answers and routes one main channel (web form, SMS, or DMs).
- Simple booking, FAQs, and clean hand-off summaries.
- Perfect when you want to test Aura behind the scenes before going full avatar.
AURA PRO
Front-line operator with a branded on-site avatar.
- Multi-channel intake across web, text, and social.
- Includes a branded AI avatar that greets visitors and runs your main flow live on your site.
- Deeper qualification, tags, and two-way CRM updates for growing teams.
AURA ELITE
Fully customizable multi-avatar command center with voice.
- Specialized avatars for intake, follow-up, reactivation, and support.
- Fully custom avatar look, tone, and voice… tuned to your brand and high-stakes workflows.
- Deeper security, redaction, and audit requirements baked in for serious teams.
HOW IT WORKS
ONE LIVE FLOW. THEN TURN THE DIAL.
1
MAP YOUR FRONT LINE
We map how leads, patients, or clients reach you today — what breaks, what stalls, and what absolutely can’t go wrong.
2
LAUNCH ONE AURA
We deploy a single Aura on your highest-leverage workflow with guardrails, logging, and a human back-stop.
3
SCALE WHAT WORKS
Once the first lane is solid, we add avatars, channels, and deeper integrations without blowing up what already works.
RESULTS YOU CAN PUT IN A REPORT
Designed to beat the “whoever responds first wins” window on new leads.
Smarter reminders and easy reschedules instead of spammy “don’t forget” blasts.
Tighter response windows and cleaner hand-offs for serious buyers.
Audit-friendly records of who said what, what Aura did, and where humans stepped in.
The strongest version of Aura is the one that knows your world — your offers, your schedule, and the lines you won’t cross with customers. If you’re ready to see what that looks like in your business, we’ll map your first live flow together.
Prefer to start by email? Reach out at luke@bennettdigitaldefense.com.